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Business :: Data :: CityVault Error Support

Error: ConnectionError4

Your computer either rebooted or shutdown during the backup.

What can you do:
CityVault keeps track of which files have already been backed up to our servers and your previously backed up files are safe. Click the Start Backup button to start backing up where the previous backup left off.

Troubleshooting for connection errors include ensuring that there is sufficient bandwidth and hardware resources (CPU, RAM, hard drive I/O). In addition, verify that there aren't any applications that could be causing a high amount of latency.

This error is most common when transferring large files. Please be patient and allow CityVault to upload the files. You may want to change the Schedule to Automatic and the # of times per day to 12 to perform enough backups per day to upload the files.

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