Basic and Dialing Questions
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Most Popular
- Does your service support faxing?
- What does VoIP mean?
- How much is the monthly cost of the Residential Digital Phone Service?
Billing
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- How will I be billed for calls?
- Will I be required to sign a contract for service?
- I want additional numbers with my account: How much will it cost?
Call Waiting
Installation
Porting a Number
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- What is an FOC date?
- If I'm porting my land line number to you, can I cancel that old account?
- What do I need to do to port my number to your service?
Sign-Up and Shipping
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- I have DSL and I’m interested in Citynet service. Can I port my existing number and cancel my existing telephone service?
- What is a SIP account?
- Can I set up Digital Phone if I am a Frontier customer?
Three-Way Calling
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- How do I use three-way calling?
Troubleshooting
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- How can I get support if my phone isn’t working?
- My phone does not ring for incoming calls, but instead jumps right to the voicemail step of my call treatment. How can I correct this?
- Why do my voicemail messages fail to play from my online account administration?