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West Virginia to Get New Area Code
If technology is not complicated enough, West Virginia for the first time will be introduced to a new area code. Will this be a major impact? No. Will the new area code have a great affect on you or your business? A little. Are changes coming, and precautions need to be taken? Absolutely.
In a nutshell, here is how it will affect you:
- Over the winter the West Virginia Public Service commission ruled that West Virginia needed a new area code.
- All current West Virginia Phone Customers will keep their (304) area code.
- New lines assigned past March 28, 2009 will be assigned using the (681) area code.
- Beginning February 28, 2009 all phone calls placed in West Virginia must be dialed using the area code (10 digit dialing).
- All calls that are local now will also be local in the future regardless of the number of digits dialed.
What You Need to Do Checklist:
Over the next several months please take the following precautions to prepare for the new area code:
 Make sure business phone systems are programmed to handle 10 digit local calling
Check contact information on stationary, business cards, advertising, etc. to include the (304) area code
Check automatically dialed calls to include area code. Samples include: Life Safety Systems, Fax Machines, Dialup Internet Numbers, Alarm Systems, etc.
Citynet Business Tip: Check with your phone company to reserve blocks of numbers to accommodate future growth. There might be a charge for the service but the small cost now may be worth it in the long run. Stay current with all of the area code information at http://www.citynet.net
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Recession Proof your IT spending
The cost of everything continues to go up month after month. Fiscal budgets in every industry are out of balance do to rising costs and the tough economy. Business all across the region are taking steps to Recession Proof their bottom lines. Citynet has a product that can help. CityCare, Citynet's highly regarded network management solution helps solve this problem. CityCare utilizes Citynet's Network Engineering expertise to become an extension of your company's IT department.
- Citynet will take over the maintenance, service, and updating of all key components that make up your network.
- Citycare utilizes Citynet's 24x7x365 network operations center to do around the clock monitoring of each piece of your network
- In addition to monitoring, CityCare has been wildly popular for its ability to offer flat rate support and fixes to the network.
In short, when you budget dollars for CityCare, it becomes your company's IT budget. Citynet assumes all risk in the time that it takes to maintain your system. CityCare is flat-rate monitoring and support that removes the headache of paying by the hour.
Recession Proof your IT spending by purchasing CityCare and flat-line your IT budget.
DID YOU KNOW? Citynet was just named a Cisco Premier Partner. How do you get this elite certification? It is a combination of Technical Expertise and Customer Satisfaction. Do you want tell your Cisco story? Citynet is offering a powerful incentive to do so. Email ciscorewards@citynet.net.
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Are You Protected?
Without Cisco SmartNet you have no insurance, thus no protection on your key Cisco equipment. In addition to new equipment in the time of failure Cisco SmartNet also offers the following:
- Cisco IOS Software support to extend the life of Cisco Devices with improved security, increased performance, bandwidth management, new protocol support, and greater interoperability
- 4-hour, global access to the Cisco Technical Assistance Center (TAC)
- Advance hardware replacement
- Ongoing system software updates
- Online tools and information
CISCO TIP OF THE MONTH: Purchase or renew your Cisco SmartNet and CityCare at the same time to receive a great monthly discount on these services. Email smartnet@citynet.net to find out more.
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Our People
This month we feature the two newest members of our Citynet team.
 Ben Stottlemyer - Technician, Technical Support Center. Ben joined Citynet after graduation from West Virginia Junior College. His work experience includes Freedom Church where he was responsible for the broadcasting of the services. Prior to that, Ben excelled in his role in customer service at a Maryland retail establishment. Ben has extensive experience in most computer software packages and is currently working on completing his A+ certification. ben.stottlemyer@citynet.net
 Darius Sigmon - Account Manager. Darius has enjoyed a 25+ year career in the telecommunications industry. Darius has been in sales for most of his career which includes experience with MCI and other regional and national suppliers of communications equipment and services. Most recently he was with a WV based company selling Cisco solutions and other communication equipment. At Citynet, Darius is responsible for growing our customer base in the Charleston, WV area. darius.sigmon@citynet.net
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